AI Applicant Screening Call
AI Applicant Screening Calls for Recruiters
An AI call agent phones every applicant, asks your role-specific questions, collects ID and documents by WhatsApp or SMS, and writes the result straight to your ATS. 24/7. First 100 calls free.
The basics
What is an AI applicant screening call?
An AI applicant screening call is a phone call placed by an AI call agent to a job applicant. It does the first-round phone screen that a recruiter would otherwise do by hand: it asks the questions you have set for the role, records the answers and checks them against your requirements.
Qualified applicants are then asked for ID and documents by WhatsApp or SMS, and everything is written back to the candidate record in your ATS. Recruiters open their ATS to applicants who are already screened, and CallPilot stops at verification so your team keeps the final decision.
How it works
From application to recruiter-ready
- 01
An applicant applies
CallPilot picks the application up from your ATS and calls the applicant, day or night, including evenings and weekends.
- 02
The AI asks your questions
Availability, right to work, experience, location, pay expectations and anything else you set per role. The AI tells the applicant it is an AI at the start of the call.
- 03
Requirements are checked
A “No” on any requirement ends the screen and marks the applicant Unsuccessful. Everyone else is qualified.
- 04
Documents are requested
Qualified applicants get a WhatsApp or SMS asking for ID and the documents the role needs. Automated reminders chase anything outstanding.
- 05
Your ATS is updated
The outcome, call transcript and documents are written to the candidate record, and your recruiter is notified to verify.
Traffic-light results in your ATS
Comparison
AI screening calls vs manual phone screening
| Manual phone screen | CallPilot AI screening call | |
|---|---|---|
| Who makes the first call | A recruiter, when they have time | The AI call agent, as soon as the application is picked up |
| Hours covered | Office hours | 24/7, including evenings and weekends |
| Questions asked | Varies by recruiter | The same role-specific questions for every applicant |
| Documents | Chased by hand | Requested and chased automatically by WhatsApp, SMS and email |
| ATS update | Typed up afterwards | Outcome, transcript and documents written back automatically |
| Final decision and verification | Recruiter | Recruiter. CallPilot stops at verification |
Who it is for
Built for high-volume and agency recruiting
- Staffing and recruitment agencies with hundreds of applicants a week
- In-house talent acquisition teams in warehouse, retail, hospitality and care
- Teams that need ID and right-to-work documents collected before a recruiter steps in
Connects to JobAdder, Recruit CRM and Ashby and Greenhouse. The iCIMS is coming soon. See pricing or read AI screening call vs AI video interview.
FAQ
AI screening call questions
What is an AI applicant screening call?
It is a phone call made by an AI call agent to a job applicant. The AI asks the screening questions you have set for the role, records the answers, and decides whether the applicant meets your requirements. Qualified applicants are then asked for documents, and the result is written to your ATS.
Does the AI tell applicants it is an AI?
Yes. CallPilot discloses that the caller is an AI at the start of every screening call.
Does CallPilot make hiring decisions?
No. It screens against the criteria you configure and collects documents. Verification, right-to-work checks and final hiring decisions stay with your recruiters.
Which ATS platforms does it connect to?
JobAdder, Recruit CRM, Ashby and Greenhouse. iCIMS is coming soon.
How much does it cost?
Plans start at $49 a month for 25 screening credits, with Growth at $299 for 200 and Pro at $999 for 800. New clients get their first 100 screening calls free. You only pay for answered calls, so no call means no charge.
What happens if an applicant does not answer?
Nothing is charged. A screening only counts once the applicant completes it.
How do applicants send their documents?
They reply to a WhatsApp or SMS message with photos of their documents. There is no app to install and no portal login.
Can I use it without an ATS?
Yes. CallPilot can run standalone screening workflows. Book a demo and we will set it up around how you work today.